​Origin Energy customers have been caught up in a possible data breach today after the company posted a notice within its mobile app alerting users to a security incident.
The company announced on July 22 that it is urgently investigating potential unauthorised access to its customers' data. While the full scope of the incident is still being assessed, Origin has reassured the public that they currently do not believe sensitive financial information, such as customer credit card or bank details, has been compromised.
In response to the potential breach, Origin has escalated the matter to relevant national authorities. The company has officially notified the Australian Cyber Security Centre and the Australian Federal Police, and has also engaged with the Office of the Australian Information Commissioner.
Here is the full statement released by the company regarding the incident:
Potential customer data security breach
Origin investigating potential security incident
22 July 2026
Origin Energy Limited (Origin) is currently investigating a potential security incident which may involve unauthorised access to some customers’ data. We do not believe the impacted data includes customer credit card or bank details.
We understand an incident like this may raise concerns and acknowledge the impact of this uncertainty on Origin customers.
Our investigations into this matter are occurring as a matter of urgency, and Origin will provide further updates as appropriate.
We have notified the Australian Cyber Security Centre and the Australian Federal Police of this potential incident. We have also engaged with the Office of the Australian Information Commissioner.
